9.10 Appendix 10: Privacy Management Plan

Roads and Maritime updated its Privacy Management Plan in 2016.

The plan includes: information about the development of policies and practices to ensure the agency complies with the requirements of the Privacy and Personal Information Protection Act 1998 (PPIP Act) and the Health Records and Information Privacy Act 2002 (HRIP Act); the communication of those policies and practices to persons within Roads and Maritime; the procedures that the agency adopts in relation to any internal review under Part 5 of the PPIP Act; and other matters as are considered relevant by Roads and Maritime in relation to privacy and the protection of personal information held by the agency.

The plan is available on the Roads and Maritime website.

Roads and Maritime, along with the other agencies in the Transport cluster, has been working towards creating greater consistency in the management of personal information to achieve the best possible results for customers and the community.

This work is demonstrated in the review and development of the privacy management plans for transport agencies. The new plans are designed to provide the highest standard of information about compliance with the information protection and health records principles in the PPIP and HRIP Acts.

Roads and Maritime has published an updated Privacy Management Plan in 2016.

Questions, compliments or complaints about the management of personal and health information should be initially directed to the Privacy Officer at Transport for NSW, who will direct the inquiry to Roads and Maritime.

The Privacy Officer
Information & Privacy Unit
Transport for NSW
PO Box K659 Haymarket NSW 1240

Phone: 02 8202 3768


Privacy reviews

During 2015-16 Roads and Maritime conducted three internal reviews about conduct relating to the use, access or release of personal and/or health information. The internal reviews determined that no breaches had taken place.

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