Industry trends create opportunities to improve what we do for our customers
Government continuing to put customers first
Opportunity - build more granular measures of what customers value, use these to inform decisions.
Rising community expectations
Opportunity - become even more transparent and reliable, demonstrating respect for our community and environment.
Integration across the transport cluster
Opportunity - align plans across all parts of the NSW Government Transport cluster, work together to provide seamless journeys for customers across transport modes.
New transport technology
Opportunity - improve the utilisation of existing transport networks, including through intelligent transport systems.
Innovation in transport and mobility services
Opportunity - work with industry, supporting innovative services for transport customers.
Growing infrastructure investment
Opportunity - deliver on our investment program, supporting a growing population and a sustained, strong NSW economy.
A shift towards commercial ownership in the broader infrastructure sector
Opportunity - take best practice from commercial owners of infrastructure, in particular in efficient asset management.
New industrial technology
Opportunity - use new technologies to make our work safer and more productive, use data for informed asset management and operations.