At our foundation

Invest in our people capability

Develop our people and ensure their capabilities meet the future needs of Roads and Maritime

• A customer‑focussed, commercially and technology‑aware workforce

• Continued technical excellence

Establish more robust workforce planning

Improve how we attract, resource, mobilise, empower and retain talent within our workforce

• More Roads and Maritime talent retained and deployed to priority activities

• A more capable and engaged workforce

Support leadership and change

Develop our internal leaders to use data for informed decisions, prioritise for customer value, manage change, and lead teams

• Roads and Maritime leaders who effectively and ethically lead their people, being agile and responsive to customer needs

Foster breadth of thought through a diverse and inclusive workforce

Continue to support and retain women in leadership, Aboriginal representation, flexibility, expanding our diversity networks and partnering with stakeholder groups and industry

• An engaged, diverse workforce that is representative of the communities we work in

Use operational technology to improve network outcomes

Further develop operational technologies and intelligent transport systems

• Improved network efficiency and configuration decision making
• Improved real time network operations

Use technology to improve business efficiency

Introduce IT that makes the job easier, automating manual processes and repeatable tasks; remove bespoke systems where not necessary

• Internal systems that are more user-friendly, adaptable and efficient
• Deployment of operating technology to support asset management

Improve information coordination and governance

Improve how we collect, manage and access data

• Easier management and access to our information

Support the use of data to improve business decisions

Continue to improve how we use, analyse, and create reports from our information; implement data driven technology solutions

• Faster, more accurate reporting
• Insight that supports better decisions
• Increased openness and transparency

Draw on industry expertise to modernise

Improve internal efficiency, enable a greater range of digital services, improve our data exchange with industry and partners

• More cost effective, more reliable, and more user friendly systems
• More efficient systems supporting our regulatory services

Implement security by design

Build secure technology systems and processes which will protect Roads and Maritime and customer information

• Increased security for Roads and Maritime and our customers