Stay alert with a new mobile traffic information

11 March 2013

Stay alert with a new mobile traffic information service

NSW Roads Minister Duncan Gay has unveiled a new mobile alert service that allows motorists to customise information about traffic conditions in New South Wales.

"New versions of the Live Traffic NSW for iPhone® and iPad® apps give users personalised alerts about incidents on state roads," Mr Gay said.

"In particular, you will be able to save your favourite travel routes and set up push notifications for them."

"For example, you could set up a 'home to work' route with alerts scheduled every weekday at 6am. The apps will then send an alert to your phone, letting you know if there are any incidents on this route."

The apps also include 'Driving Mode' and 'Passenger Mode' functions, which send alerts to your phone based on your current location.

"When you turn on 'Driving Mode', you will receive short audio messages to notify you of nearby incidents. If you turn on 'Passenger Mode', you will receive audio and text messages."

"We've included these features because many of our customers have asked for them," Mr Gay said.

"These apps are great tools for planning a trip but remember it’s illegal to use your phone while driving so anyone who wants to use them will have to agree to a road safety pledge before being able to access them.”

"More than 355,000 customers have already downloaded Live Traffic NSW for iPhone® and iPad®, and this number increased significantly during the recent flooding."

Development has also started on upgrading the Android app with these new services. More than 45,000 customers have downloaded Live Traffic NSW for Android.

"Now that we have this range of mobile services available for customers throughout the State, we will be phasing out the F3 Critical Incident Alerts pilot," Mr Gay said.

The pilot of the F3 Critical Alerts service was launched In December 2010. This service was piloted for road users to receive alerts about critical traffic conditions on the F3 Freeway.

This was the first time an alert service for critical traffic incidents which significantly impact normal travel times had been used in NSW. The purpose of the pilot was to provide an active test of the technology and evaluate its effectiveness for road users.

The pilot was initially planned for 12 months – from December 2010 to November 2011 – and was then extended for a further 12 months, until November 2012.

"Since the pilot began in December 2010, we have made significant improvements to the Live Traffic NSW service," Mr Gay said.

"We have developed free iPhone, iPad and Android apps, as well as a mobile site for other smart phones, to keep motorists up to date with traffic conditions throughout the State.

"We will continue to provide F3 Alerts until the end of March 2013, and then we will discontinue the sms and voice messages.

"To ease the transition from the pilot to our new mobile services, all of our pilot participants will be automatically migrated onto a new email system to receive email alerts for critical incidents on the F3 Freeway.

"If you have a smart phone, I encourage you to download our apps or bookmark the mobile site. You can also like us on Facebook or follow us on Twitter.

"If you don't have a smart phone, I encourage you check before setting off on your journey, and listen to the radio for traffic updates while you're on the road. You can also call the Traffic Info Line on 132 701," Mr Gay said.

Live Traffic NSW for iPhone and iPad is available on the App StoreSM.

Live Traffic NSW for Android is available on Google Play.

The latest traffic information is also available at the Live Traffic NSW website, which is updated 24 hours a day, seven days a week. There is also a Facebook page, which has 30,000 followers, along with two Twitter accounts – one for Sydney (@LiveTrafficSyd) and one for the rest of NSW (@LiveTrafficNSW).

iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc.
Android is a trademark of Google Inc.

View the original media release:

Stay alert with a new mobile traffic information service.

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