Frequently asked questions (FAQs)


  • An SMS is a comprehensive set of integrated processes and elements that specifies an organisation’s arrangements for assuring and improving health and safety.

    It sets out methods to manage and coordinate activities and tasks in the organisation so that safety risk arising from the scope of operations is eliminated or minimised, so far as is reasonable practicable.

    A contemporary SMS is one which is risk-based, evidence-based and user-centred.

  • We have a legal and moral duty to manage work health and safety (WHS) risk for the whole of the organisation and those who are affected by the work we do. This is best achieved through an effective SMS.

    The OneRMS SMS strengthens our ability to meet our duty of care to our workers, industry partners and others, so that those affected by the work we do remain safe and healthy. It focuses on managing risk and providing assurance on the effectiveness of our risk controls.

    You can read more about the benefits of OneRMS SMS in OneRMS Safety Management System Principles and Requirements (PDF, 452Kb).

  • Each Roads and Maritime division must ensure that their current systems align with the OneRMS SMS requirements while taking into account their operational and business needs.

    The OneRMS SMS requirements specify standards and expectations about how we work – in collaboration with our industry partners – to reduce our risks, so far as is reasonably practicable.

    At present, WHS systems vary across the agency – they are fragmented and sometimes inconsistent. However, rather than replacing their existing systems divisions will align them with the OneRMS SMS requirements, filling in and closing gaps and making enhancements where necessary.

    You can read more about the OneRMS SMS requirements in OneRMS Safety Management System Principles and Requirements (PDF, 452Kb).

  • The ‘Roles and responsibilities’ section of OneRMS Safety Management System Principles and Requirements (PDF, 452Kb) can help you to identify the extent of your responsibilities. Specific roles and responsibilities can be found within the relevant frameworks. If your role means that you have responsibility for an existing WHS system, you will need to make sure you understand the OneRMS SMS requirements and bring your system into alignment with them. A WHS Partner assigned to the business areas will help conduct a gap analysis and develop a plan for alignment.
  • WHS Partners will support the business by conducting a gap analysis as part of the consultation process. Based on the gap analysis a plan should be developed for how the business will achieve alignment by 30 June 2017.
  • All WHS procedures are currently under review as part of the continuous improvement process. Other OneRMS SMS documents, such as guidance, procedures, tools and templates, are under development and will be integrated during 2016 – 2017.
  • We welcome your comments and questions – you can:

  • All feedback and comments received during the consultation period will be considered in finalising the OneRMS SMS documents. Your feedback and comments will be dealt with confidentially – no personal or company details will be revealed.

    Your comments, feedback and input are welcome at any time, on this and any aspect of the OneRMS SMS, by emailing

Privacy statement

Roads and Maritime Services is collecting your personal information (name, organisation, position / job title, email and phone number) for the purposes of responding to your consultation feedback and to provide a context to consider the feedback to improve our OneRMS SMS documents.

Providing your personal information is voluntary. Your personal information will not be disclosed without your consent unless it is authorised by law.

Roads and Maritime Services is subject to the Privacy and Personal Information Protection Act 1999 (NSW). Your personal information will be kept confidential and held by Roads and Maritime Services, 101 Miller St, North Sydney NSW 2060. You have the right to access and correct your personal information if you believe that it is incorrect. You can contact the Work Health and Safety Branch to access, correct or delete your personal details from the database.

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