Drivers

All drivers of public passenger buses seating 13 or more must be authorised under the Passenger Transport Act 1990 or 2014.

Some smaller buses and their drivers, under contract with TfNSW, may remain with Roads and Maritime.  Others, retain their current accreditation until their transition to the Point to Point Transport Commission (see the ‘Point to Point Transport’ page) or the introduction of the new Passenger Transport Regulation in the near future.  

Before you apply

Before you can apply for a public passenger driver authority, you must make sure you can fulfil the requirements.

You need to:

  • Confirm your Proof of identity for professional drivers
  • You must hold an appropriate class of NSW Driver Licence
  • Provide evidence of completing a training course to BUSNSW Trainer details can be obtained by contacting BusNSW on (02) 8839 9500.

Please note, your application will not proceed unless all requirements are met.

Training courses

In order to receive your bus driver authority you must provide Roads and Maritime with evidence that you have undergone a training course provided by a trainer authorised by BusNSW.

Details of these trainers can be obtained by contacting BusNSW on (02) 8839 9500.

When you successfully complete this course, you will be provided with an Evidence of Training Certificate, which you can then use to support your application, either with your initial application, or after you have received advice from Roads and Maritime that your application has been approved.

Submitting your application

When you’re ready to apply for your public passenger driver authority, you need to lodge the following items, either in person or by mail:

  • A completed and signed Application for an Authority to Drive Bus
  • A completed Medical Assessment Public Passenger Vehicle Driver form
  • If required, a completed Medical Specialist Assessment Report form
  • A photocopy of your NSW driver licence
  • Payment for the application fee:
    • If you are mailing your application, please complete the credit card authorisation on the application form, or provide a cheque or money order made payable to Roads and Maritime. Please do not send cash in the mail
  • Two recent colour photographs (65mm x 65mm) that comply with the requirements on the application form
  • Evidence that you have completed training. This may be provided with your initial application or after you have been advised that your application has been approved
  • Birth certificate, passport or citizenship certificate.

You may also wish to bring your own National Criminal History Record Check. An original National Criminal History Record Check is available through the NSW Police Force. You may also apply for a Criminal History Check through an accredited Crimtrac provider. The Criminal History check must have been conducted within three months from the date the driver authority application is submitted.

How applications are processed

Once we receive all of your documents (other than the Evidence of Training Certificate for bus drivers), Roads and Maritime will review your driving history and criminal history. You may also be asked to provide details of any driving history in other Australian States or Territories.

This information, as well as the information on your application form and health assessment form, will be used to assess whether you meet the appropriate requirements for the authority you have applied for. 

How long does the assessment process take?

Approved bus applicants who provide an Evidence of Training Certificate with their initial application will usually receive their driver authority within four to six weeks of receipt of the application.

Applicants for a bus authority who do not provide an Evidence of Training Certificate will usually receive a letter within four to six weeks of receipt of the application advising of the outcome of the assessment.

Approved applicants for a bus authority will then be required to provide Roads and Maritime with an Evidence of Training Certificate. Once this is received, applicants will usually receive a driver authority within two weeks.

Important: Any approvals granted in relation to an application expire six months from the date of receipt of your application. Evidence of completion of driver training must be provided within this time. If this information is not received, a fresh application must be submitted and a new application fee will be charged.

Note: In periods of peak demand or where additional enquiries are made regarding criminal, medical or driving history, the authorisation process may take an additional further two weeks.

What if my application is unsuccessful?

You will be notified by mail if your application is unsuccessful.

More information

For more information, please contact Roads and Maritime’s Enrolment Processing Unit, Monday-Friday 8.30am-4.30pm:

  • Phone: 1800 227 774 (toll free) or (02) 9689 8888
  • Office: Level 4, 16-18 Wentworth St Parramatta
  • Mail: Locked Bag 5085 Parramatta NSW 2124
  • Fax: (02) 9689 8813
Share this page: