Contractor payments

Roads and Maritime Services is committed to improving the management of major construction projects and in particular, working with industry to foster strong relationships at all levels of the supply chain. Key to this is ensuring payment obligations are met throughout the supply chain and any issues with non-payments are identified and resolved as quickly as possible.

Steps are in place to ensure greater transparency of contractor compliance with payment obligations down the contracting and supply chain. New contractual arrangements, effective on most major contracts issued from 1 May 2017, provide Roads and Maritime with the ability to direct head contractors to provide proof of payments due and payable to their subcontractors and suppliers.

This change means that Roads and Maritime can intervene where it has concerns subcontractors or suppliers are not being paid. It may, in certain circumstances, allow Roads and Maritime to pay subcontractors and suppliers directly and offset those amounts from future payments owing to the head-contractor.

If you are experiencing issues with payment

  1. Contact your contractor representative as early as possible to discuss the issue both in person and in writing
  2. Consider your rights under the Building and Construction Industry Security of Payment Act, 1999. See our subcontractor payment fact sheet or the Fair Trading website for more information
  3. Contact the NSW Small Business Commissioner's Office, or
  4. Escalate your issue to Roads and Maritimes Services, by contacting us on 13 22 13 (during business hours) and asking for the Director Commercial Services.

These initiatives by Roads and Maritime align to the NSW Government Action Plan which is a commitment to supporting and working with the construction sector during this period of unprecedented infrastructure delivery across the state.

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