An unplanned incident occurs without prior notice which can degrade safety and/or slow traffic flow and may include disabled vehicles, crashes, adverse weather conditions and debris on the road. Traffic incident management refers to the delivery of planning and operational tasks by the responsible road authority in response to an unplanned incident.
The Incident Management Fact Sheet summarises the dealings between New South Wales road authorities in relation to traffic incident management on the state road network. NSW road authorities include Roads and Maritime Services and local councils. The information focuses on the management of unplanned traffic incidents in regional NSW. Matters relating to emergency management and similar circumstance are excluded.