Contact Roads and Maritime Services

Beware callers seeking personal information

Roads and Maritime Services has become aware of an increase in unsolicited calls to customers that promote compensation services or ask for personal information. These callers are falsely identifying themselves as Roads and Maritime Services employees.

Roads and Maritime reminds customers to be wary of unsolicited calls relating to potential motor accident compensation claims. 

Online enquiries

Please use this form to send comments, questions or feedback to Roads and Maritime Services.

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Phone enquiries

General enquiries: 13 22 13

(Hours: 7am-7pm, Monday to Friday)

Vehicle and boat registration, driver and boat Licensing, business hours, changing address, driver and rider test bookings, renewals, safety information.

Maritime products and boating concerns: 13 12 36

(Hours: 8.30am to 5.00pm Monday to Friday and 8.30am to 4.30pm Saturday and Sunday)

Maritime payments, renewals and boating weather, moorings, aquatic licences, boatcode, commercial vessels, feedback, on-water environmental complaints, vessel incident reports, on-water boating concerns.

For emergencies: 000

See more Road and Maritime Services phone contacts.

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service

  • TTY users phone 13 36 77 then ask for Roads and Maritime Services number you want.
  • Speak and Listen users phone 1300 555 727 then ask for Roads and Maritime Services number you want.
  • Internet relay users connect to the NRS then ask for Roads and Maritime Services number you want.

Translator and interpreter services

For translator and interpreter services, contact 13 14 50 and ask the interpreter to phone 13 22 13.

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