Contact Roads and Maritime Services

Fines and penalties are not issued by email

They are issued on the spot or by post. In light of recent email scams demanding payment of fake penalty notices, the State Debt Recovery Office (SDRO) has clarified how it may contact you about penalty notices or enforcement orders.

More information on the SDRO website

Online enquiries

Please use this form to send comments, questions or feedback to Roads and Maritime Services.

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Phone enquiries

General enquiries: 13 22 13

(Hours: 7am-7pm, Monday to Friday)

Vehicle and boat registration, driver and boat Licensing, business hours, changing address, driver and rider test bookings, renewals, safety information.

Maritime products and boating concerns: 13 12 36

(Hours: 8.30am to 5.00pm Monday to Friday and 8.30am to 4.30pm Saturday and Sunday)

Maritime payments, renewals and boating weather, moorings, aquatic licences, boatcode, commercial vessels, feedback, on-water environmental complaints, vessel incident reports, on-water boating concerns.

For emergencies: 000

See more Road and Maritime Services phone contacts.

National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service

  • TTY users phone 13 36 77 then ask for Roads and Maritime Services number you want.
  • Speak and Listen users phone 1300 555 727 then ask for Roads and Maritime Services number you want.
  • Internet relay users connect to the NRS then ask for Roads and Maritime Services number you want.

Translator and interpreter services

For translator and interpreter services, contact 13 14 50 and ask the interpreter to phone 13 22 13.

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