From Monday the Roads and Maritime Services call centre will offer extended hours as part of the transition to Service NSW, with customers now able to contact a customer service team member from 7am to 7pm on weekdays.
Customers are advised the contact centre will no longer operate on Saturday mornings, starting 28 June.
Online services, registries and Service NSW centres will continue to operate normally at the weekend.
Customers are encouraged to contact the 24 hour 13 77 88 Service NSW concierge service for any queries outside the normal operating times.
(7am-7pm, Monday to Friday)
National Relay Service
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service
Heavy Vehicle Enquiries (7am-7pm, Monday to Friday)
1300 364 847
Heavy Vehicle Inspection Station (HVIS) availability and bookings
NSW truck rest area road map (7am-7pm, Monday to Friday)
13 22 13 and dial 7
Traffic incidents and road conditions reporting
24 Hour Traffic Enquiry Line
Corporate and Regional Offices
E-Toll (7am-7pm, Monday to Friday, 8.30am-noon Saturday)
You can also open and maintain an E-Toll account online
Other vehicle and licensing numbers
1300 360 782
1300 137 302
Transport Management Centre
Major Projects information line
1800 633 332
Traffic Control Training information line
1300 828 782
Environment hotline (7am-7pm, Monday to Friday)
To advise of an environmental incident or make a complaint about the environmental impact of Roads and Maritime Services' construction and maintenance activities. Complaints will be forwarded to the relevant Roads and Maritime Services officer.
1300 308 349
Mobility Parking Scheme hotline (7am-7pm, Monday to Friday)
To report abuse of the NSW parking scheme for people with disability.
1300 884 899
International callers (outside Australia):
(7am-7pm, Monday to Friday, AEST)
+61 2 9903 2159
+61 2 8575 3159