Community engagement

Community engagement ensures effective planning and decision making. It provides important information on Roads and Maritime Services (RMS) projects and identifies issues that need to be considered.

In undertaking community and stakeholder engagement activities, Roads and Maritime Services' goals are to:

  • Enhance its transparency and public accountability
  • Ensure that its decision-making is inclusive of diverse community ideas and opinions
  • Ensure that its strategic planning, project development, and service delivery meets the balance of community needs and expectations
  • Create a more efficient Roads and Maritime based on collaborative decision-making and enhanced public trust.

There are community discussions taking place on projects every day across NSW.

Roads and Maritime engages the community through activities such as public meetings and workshops, online forums and community discussion groups, media announcements, letterbox drops and newsletters, site open days, advisory committees, surveys and questionnaires and this website.

Roads and Maritime is currently reviewing the policies, processes and guidelines which support effective communication and engagement with our many stakeholders.

Did you know?

In 2011-12 local communities were engaged in discussion of more than 700 different planning, construction and maintenance projects.

Roads and Maritime information and consultation involved:

  • Letterbox drops of over 2664 different newsletters, community updates, letters and flyers
  • More than 1490 meetings, events and displays, attended by roughly 13,000 community members
  • This translates to roughly 30 sessions a week with customers and communities to resolve issues around road and water assets and improvements
  • Updating of over 330 projects on the Roads and Maritime website.
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