The NSW Transport Management Centre (TMC) monitors and manages the 18,000km NSW State road network 24 hours a day, seven days a week.
The TMC uses advanced monitoring, communication and traffic management systems to:
- Respond to and clear traffic incidents as quickly as possible.
- Improve consistency of journey times.
- Provide the public with quality, up-to-date information.
You can report incidents by calling the Incident Reporting Line on 131 700. Every year about 200,000 people call this dedicated line to report traffic incidents. These reports are incredibly valuable to the TMC, and around 20 per cent of incidents on our Traffic Information Line originate from public reports.
The TMC works closely with other government agencies and service providers to maximise the safety and efficiency of the NSW road network. These agencies include:
- NSW Police.
- NSW Fire Brigades.
- Ambulance Service of NSW.
- State Emergency Service.
- State Transit Authority.
- Local Government Authorities.
As a result of the NSW Government accepting the recommendations of the Moroney Report, the functional and organisational control of the Transport Management Centre (TMC) was transferred from Roads and Maritime Services to the Director General of Transport for NSW on 31 August 2010.