Renew or replace a Bus driver authority

You must renew your driver authority before it expires. We’ll send you a notification prior to the renewal date.

Renewing your driver authority

Driver authorities are valid for three years.

You must renew your driver authority before it expires. We’ll send you a notification prior to the renewal date.

Medical assessments and late renewals

Medical assessments

Applicants who require a medical assessment to renew a driver authority will be notified by letter. Drivers over the age of 60 and drivers with specific medical conditions such as diabetes, cardiac or neurological conditions must undergo annual health assessments to renew the authority

Late renewal

Driver authorities must be renewed within six months of the expiry date. If your driver authority has been expired for more than six months, you will have to apply for a new bus driver authority.

Important information

  • Read the information below and in the ‘What you will need’ section before commencing the application.
  • Your application cannot be saved to continue at a later date.
  • You must have a valid email address. If you do not have a valid email address, create one before commencing the application.
  • Have your supporting documentation and photos saved in the correct format (see what you will need)
  • If your application is submitted successfully, you will receive an email and a PDF copy of your submitted application.
  • If you do not receive the email or PDF after 30 minutes, contact Enrolment Services at busapplications@rms.nsw.gov.au quoting your application reference number or call 02 8848 8700.
  • DO NOT click the back button or close the window once you reach the confirm payment details page. Clicking back directs you back to the start of the application where you will be required to start again. This is a data protection measure.

What you will need

If you don't hold a valid NSW driver licence and you have not submitted a previous application online, you will need to upload a digital photo. The photo must be:

    • a recent and clear photo
    • contain only your head and neck
    • be on a pale background
    • no hat or sunglasses.
    • 246 pixel width and 246 pixel height resolution
    • JPG/JPEG/PNG/BMP/FIF format.

Sample photo

You can get a digital photo taken at any Australia Post or camera retailer that provides the service.

  • Copy of your current Australian Driver Licence (scanned as a PDF)
  • If you hold an interstate driver licence, a copy of a Proof of identity document from Proving your identity - List 2 
  • A non-refundable application fee of $70 to be paid by:
    • Credit/Debit card – MasterCard or Visa only
    • Electronic Funds Transfer (EFT)
  • Payment by EFT must be made within 5 working days. If your payment is not received within this period, you must lodge a new application
  • A valid email address, e.g. a GMAIL or HOTMAIL email account.

Some documents on this page may not comply with accessibility requirements (WCAG 2.1). If you are having trouble accessing information in these documents, please contact us.

How to submit your application

  1. Click on the button below to complete the online application.
  2. Answer pre-screening questions.
  3. Answer all questions that apply to you.
  4. Click on the ADD+ button to enter more information.
  5. Upload your supporting documentation (in PDF format) and photos (JPG/JPEG/PNG/BMP/GIF).
  6. Pay the non-refundable application fee by MasterCard or Visa only, payment is required at time of submitting your application.

Apply online

Replacing your bus driver authority

If your bus driver authority card is lost, stolen, damaged, destroyed or you have changed your name, you can apply for a replacement.

You will also need to apply for a replacement if you have moved interstate or have moved from interstate to NSW.

To apply for a replacement, you’ll need to provide:

  • Proof of your identity
  • If you are applying for a replacement due to a change of name you must also provide supporting documentation from this list.

There is no fee for replacing your bus driver authority.

Replacement Bus Driver Authority Online Application

In this section

Things to keep in mind

  • Read the important information and supporting documentation that is required before commencing the application.
  • If you have changed your name prior to applying for a replacement Bus Driver Authority card you must change the name on your driver licence first. You will also need to have received your replacement driver licence in the mail as you will need to enter details from the new card to proceed with the application.
  • Your application cannot be saved to continue at a later date.
  • You must have a valid email address. If you do not have a valid email address, create one before commencing the application.
  • Have your supporting documentation and photos in the correct format (see the What you will need section below), saved in a folder on your desktop for easy access.
  • If your application is submitted successfully, you will receive an email message and a PDF copy of your submitted application.
  • If you do not receive either of the above after 30 minutes of submitting, contact Enrolment Services at busapplications@rms.nsw.gov.auand quote your application reference number or call 02 8848-8700.
  • At the submission page, this will be your last opportunity to change any of the information you have entered.
  • DO NOT click on the BACK BUTTON or close the window once you reach the confirm payment details page. Clicking Back will cause all details you have entered to be lost and you will be directed back to the start of the application, requiring you to submit a new application. This is a measure in place to protect your personal data.

What you will need

  • If you don't hold a valid NSW driver licence you will need to upload a digital photo unless your previous application was lodged online. Your digital photograph should be a recent, clear photo of your head and neck on a pale background without a hat or sunglasses. The resolution of the photo should be width 246 pixels and height 246 pixels. Photos should be uploaded in any of the following formats: JPG/JPEG/PNG/BMP/GIF.

Sample photo

  • Copy of your current Australian Driver Licence (scanned as a PDF).
  • Provide a photocopy of a Proof of identity document from Proving your identity - List 2 if you hold an interstate driver licence.
  • A valid email address, e.g. a GMAIL or HOTMAIL email account.

Some documents on this page may not comply with accessibility requirements (WCAG 2.1). If you are having trouble accessing information in these documents, please contact us.

How to submit your application

  1. Click on the button below to complete the online application form (attaching ALL supporting documentation and digital photo if required.
  2. Answer pre-screening questions.
  3. Answer all questions that apply to you.
  4. Click on the ADD+ button to enter more information.
  5. Upload your supporting documentation (in PDF format) and photos (JPG/JPEG/PNG/BMP/GIF).

NOTE: This button is for replacement of Bus Driver Authority cards only. To renew your Bus Driver Authority, you must complete the paper form sent out to you as the digital renewal application is still in progress. If you have not received a renewal form within 6 weeks of your renewal date, please contact busapplications@rms.nsw.gov.au

Apply online

Frequently asked questions

  • No. You cannot start and go back to finish your application on another day.
    • You need to have a valid email address to submit an online application.
    • You must provide all your supporting documents.
  • You will not be able to submit an application online without attaching all mandatory documents.
  • You should not submit your application at this time as it will delay the processing of your application. Your application will not be assessed without all of the supporting documentation.
  • If your supporting documentation is not in the correct format you should not submit your application as we will need to request the documents again, leading to longer processing times.
  • If you do not hold a valid NSW driver licence you will need to provide a digital photo for your Bus Driver Authority card. Having a photo on your card ensures we can identify that the correct, authorised person is in possession of the Bus Driver Authority.
  • A digital photograph can be obtained from any Australia Post or camera retailer that provides this service.
    • Your digital photograph should be a recent, clear photo of your head and neck on a pale background without a hat or sunglasses
    • The resolution of the photo should be width 246 pixels and height 246 pixels.
    • Photos should be uploaded in any of the following formats: JPG/JPEG/PNG/BMP/GIF
    • Selfies or photographs that have been cropped will not meet the requirements above.
    • You will not be able to submit an application online if you do not provide a photograph that meets these requirements.
  • This is a requirement of your application. You can create an account online (e.g. - Gmail, Hotmail, Outlook or Yahoo).
  • This is the number that will be displayed on the confirmation email.
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