Changing your personal details
If any of your personal details change, you should inform Roads and Maritime Services as soon as possible, so that our records are up to date. If you change your name or address, you must notify us within 14 days.
Changing your address
If you change your address, you must notify Roads and Maritime within 14 days.
You can change your address:
- By phoning 13 22 13
- By emailing the details to firstname.lastname@example.org. Make sure you include your name, date of birth, driver licence or card number, boat licence number, your previous address and the plate number(s) of your vehicle(s) or vessel registration number(s), if any
- In person at any registry or service centre.
Changing your name
If you’ve changed your name, you must notify Roads and Maritime within 14 days. You will need to attend a registry or service centre in person and provide your proof of identity documents, plus the original of one of the following:
- A Marriage Certificate. For NSW, generally we only accept Marriage Certificates issued by the NSW Registry of Births, Deaths and Marriages (BDM). If you were married in another state or country, a Marriage Certificate from a celebrant or church is acceptable. Commemorative certificates are not acceptable
- A Change of Name Certificate issued by an Australian BDM
- A Birth Certificate issued by an Australian BDM, showing your name at birth and your new name
- A divorce document showing the name you’re changing back to
- A Deed Poll registered with the relevant authority. Since 1 April 1996, BDM registers all name changes in NSW. The NSW Land Titles Office no longer registers Deed Polls or Instruments Evidencing Change of Name
- A completed Instrument Evidencing Change of Name form which has been registered in the Land Titles Office.
Your identity documents and change of name document should show a clear link between your names.
Changing your gender
If you have changed your gender and you want your Roads and Maritime records updated accordingly, you will need to attend a registry or service centre in person, and provide your proof of identity documents, plus one of the following:
- A Birth Certificate showing your new gender
- A List 1 proof of identity document showing your gender
- A Recognised Details Certificate issued by an Australian Registry of Births, Deaths and Marriages (or equivalent Australian authority) that states your gender
- A medical certificate confirming your gender, from an Australian registered medical practitioner. Note: Gender reassignment surgery is not essential, however you should have had, or are receiving, appropriate clinical treatment for transition to a new gender
- A medical certificate confirming your gender from the surgeon/clinic where the gender reassignment surgery was conducted.
If you’re also changing your name, you will also need to provide one of the documents listed in the section Changing your name.
Advising Roads and Maritime of a person’s death
Roads and Maritime is notified of deaths in NSW by the NSW Registry of Births, Deaths and Marriages, for the purposes of recording customers as deceased on our records.
If you wish to hand in a deceased person’s licence, NSW Photo Card or Mobility Parking Scheme card, you can do so by completing an Advice of Death form and taking the card to any registry or service centre.
If the deceased person had any vehicles registered in their name, the registration needs to be transferred to another person. See Transfer registration – deceased estates for information.