NSW Photo Card
The Photo Card is an alternative form of photo identification for people who do not hold a current NSW driver licence or any other form of photo identification, or who wish to have an additional form of photo ID.
You can use it for a number of everyday services such as opening bank accounts or entering licensed premises.
The Photo Card is available to all eligible customers including holders of current driver licences.
About the NSW Photo Card
The Photo Card is voluntary – you are not required to have one. If you don’t hold any other form of photo identification or if you would like to carry an alternative identification you may find the card useful.
The Photo Card shows your name, address, date of birth and photo. It’s valid for 5 years, or 10 years for eligible customers aged 21 years or over. Although the design is different, it’s the same size and has the same security features as a driver licence card.
Because the Photo Card has the same application process and security features as a driver licence, you can use it everywhere that accepts a driver licence as photo identification.
To apply for a Photo Card, you must:
- Be a NSW resident
- Be aged 16 years or over
- Provide acceptable proof of identity.
How to apply
When you pay the fee (if required), your photo will be taken.
You may have the option of using an existing valid photo stored in the Transport for NSW system when you renew or replace your Photo Card. If you don’t want to use this existing photo, a new photograph can also be taken.
Your card will be posted to you.
Fees and concessions
See Fees for the current Photo Card fee.
You will pay lower fees if you apply for a Photo Card at the same time as you apply for your driver licence.
Active driver licence holders will pay a lower fee for a Photo Card.
Giving up your driver licence
Your first Photo Card will be issued free of charge if you are giving up your driver licence for one of the following reasons:
- You decide you're no longer able to drive, or
- You have been advised by your doctor to give up driving, or
- You have failed an advanced age driving test, or
- You have failed a Transport for NSW medical examination.
The driver licence you are giving up must be current, or expired within the last 2 years.
After that, you’ll need to pay the fee for each new Photo Card you request, including renewals and replacements.
A Photo Card is issued or replaced free of charge for:
- Eligible concession card holders, including war widows
- People who receive a Centrelink Carer Allowance
- NSW Seniors and Senior Savers Card holders.
Note: Eligibility for concession is validated electronically with Centrelink or the Department of Family and Community Services.
Refunds for new concession holders
If you become an eligible concession card holder, carer, NSW Seniors or Senior Savers Card holder while you hold a valid Photo Card, you can apply for a pro-rata refund of the full fee you paid, if:
- You became an eligible pensioner and your Photo Card was issued on or after 17 December 2009. The refund will be back-dated to the grant date of the concession
- You began receiving the Centrelink Carer Allowance and your Photo Card was issued on or after 26 November 2012. The refund will be back-dated to the grant date of the allowance
- You became a NSW Seniors or Senior Savers Card holder and your Photo Card was issued on or after 26 November 2012. Important: The refund will be calculated from the date you notify Transport for NSW that you hold a Seniors or Senior Savers Card.
Visit any service centre and take your concession card, Centrelink Carer Allowance, Seniors or Senior Savers Card to apply for a refund. Your eligibility will be validated electronically with the relevant issuing authority.
Reissuing your Photo Card
Your Photo Card is valid for 5 years, or 10 years for eligible customers aged 21 or over. Transport for NSW will send you a reminder notice approximately 6 weeks before your card’s expiry date.
To reissue your Photo Card you need to attend a service centre in person, so that your identity can be verified and a new photo taken.
You may have the option of using an existing valid photo stored in the Transport for NSW system. If you don’t want to use this existing photo, a new photograph can also be taken.
Your new Photo Card will expire 5 or 10 years from the date of reissue.
Replacing your Photo Card
If your Photo Card is lost, stolen, damaged or destroyed, you can apply for a replacement online, or by visiting any service centre. You'll need to pay the replacement fee unless you're eligible for a concession.
You can only order 1 replacement Photo Card online in a 12 month period.
If you apply in person, you’ll need to provide:
Once you pay the required fee (unless you’re eligible for a concession), your photo will be taken. Your replacement card will be posted to you.